Refund policy

Thank you for choosing to shop with us! Please review our return policy if you are not 100% satisfied with your order.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds will be issued in the form of store credit only.

The credit will be sent to the email address associated with your original purchase. Please allow up to 7 business days for processing and delivery.

To start a return, you can contact us at shopmadisonbella@gmail.com.

Please note that the customer is responsible for return shipping costs. We recommend using a trackable shipping method to ensure that the return is received. Returns must be mailed back within 7 days or it will not be eligible for refund.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at shopmadisonbella@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED.